Contents
This Cookie Policy explains how Hansa uses cookies and similar technologies on our website at hansaai.com.au and our platform at app.hansaai.com.au. It should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to remember your preferences, and to provide information to site operators. We also use similar technologies such as local storage and pixels; in this policy we refer to them all as “cookies”.
2. Our two services
We operate two distinct services with different cookie profiles:
- Our marketing website (hansaai.com.au), a public site providing information about Hansa and a contact form. It uses few cookies, primarily those needed for security and basic functionality.
- Our platform (app.hansaai.com.au), the authenticated application, which uses cookies necessary to keep you signed in and to operate the service securely.
3. Essential cookies
Essential cookies are necessary for our services to function and cannot be switched off in our systems. On the marketing website these support security and the operation of forms. They do not store information that identifies you for marketing purposes.
4. Analytics
We do not use analytics or advertising cookies on our website or our platform, and we do not use Google Analytics or any similar tracking service. Our hosting provider, Amazon Web Services, keeps standard server logs of requests to the website (such as the page requested, the time, the IP address and the browser type) to keep the site secure and running. These logs do not use cookies. If we introduce analytics, we will update this policy first.
5. Platform cookies
When you sign in to the platform, we use cookies to maintain your session, keep you authenticated as you move between pages, and protect against fraudulent or unauthorised access. These cookies are essential to providing the platform to logged-in users.
6. Third-party technologies
Some features rely on third-party services that may set their own cookies or process limited information:
- Google reCAPTCHA, used on our contact form to distinguish humans from automated submissions. Google may set cookies and collect information as described in Google's own privacy and cookie policies.
- Form delivery: our contact form submissions are delivered through a third-party form provider so we can receive your enquiry.
These third parties handle information under their own terms and policies. We encourage you to review them.
7. Your choices
Most browsers let you view, manage, block and delete cookies through their settings. Blocking essential cookies may stop parts of our services from working. For example, you may be unable to sign in to the platform or submit the contact form. You can usually set your browser to notify you when a cookie is being set so you can decide whether to accept it.
8. Sensitive information
We do not use cookies to collect sensitive information, and we do not use the content you enter into the platform for advertising or to build marketing profiles about you.
9. Changes
We may update this Cookie Policy from time to time. The current version is always available on this page, with the effective date shown above. Material changes will be notified by reasonable means.
10. Contact us
For questions about our use of cookies, contact us at privacy@hansaai.com.au.